Does your business require a Call Center solution in Nigeria to serve customers?
With our years of experience and expertise in designing and deploying multi-channel Call Center solutions for customer support business in Nigeria, we are available to discuss your Call Center installation needs.
Be it On-premises Call center solution for your business in Nigeria or cloud solution for businesses located anywhere in the world, We can deploy inbound and outbound Call Center installation service for your business through careful selection of the right and cost effective software and hardware infrastructure for efficient and flexible contact center operations.
Automatic Call Distributions – ACD
Agents and Queuing Strategies
Interactive Voice Response IVR
Predictive Dialers
Call Detail Record – CDR
Wallboard and Live Monitoring
Call Recording
Report and Analytics
CRM Integration
